Frequently Asked Questions

How do I know if I need a new Roof?

  • The shingles are excessively cracking, curling and/or blistering.
  • There are many shingles missing and they are torn or damaged.
  • The roof is leaking in multiple places.

What is the difference between fiberglass and organic shingles?

The difference between a fiberglass and organic shingle is the type of mat that is used in the production of each shingle.  Organic mats, which are used to make organic shingles, are composed of cellulose fibers derived from selected recycled paper or converted wood chips.  On the other hand, fiberglass mats, which are used to make fiberglass shingles, are composed of glass filaments of various lengths and orientations, bonded together with inert binders.  In most climates, both shingles, if installed properly on well-made roof decks, perform similarly.

What type of fastener should be used to install shingles – Nails or Staples?

Nails are the preferred method of fastening asphalt shingles due to their superior holding strength.  The following fastening tips apply to most shingles.  (Check specific product application instructions for further information):

  • A minimum of four fasteners per shingle are used.
  • Correctly place and position fasteners below the sealant strip, but above the cut-out on three tab shingles, and in the nail line on laminated shingles.
  • The fasteners must be straight and flush with the surface of the shingle, not sunk into the shingle or sticking up at any point.

Are you supposed to remove the plastic strip from the back of the shingles before you install them?

The plastic strip is bio-degradable and is simply a protective strip to prevent shingles from sticking to each other in packaging.

What is ice and water shield and do I need it?

Ice and water shield is a protective underlayment that is applied over the wood deck prior to any shingles being installed.  It provides an extra layer of protection in areas that are most prone to leaks and ice damming problems.  We typically suggest installed ice and water shield along the eaves, around chimneys, skylights and in all valleys.

Do I need to have underlayment installed under my new shingles?

No, however the manufacturers of older organic shingles have not required underlayment under the shingles, they highly recommend having it installed under fiberglass core shingles.  The reasons are that fiberglass shingles will not curl up at the end of their lifespan, as organic shingles do, so you may not know exactly when to replace them.  If there is some kind of damage later in the roof’s lifespan due to aging, you will still have some protection before you can have the roof replaced. Also, the underlayment is a second line in defense against any of the elements that may get under the shingles. All high warranty roofing products do require some kind of underlayment installed first, because all sloped roofing production only shed water, but do not seal it out. It just makes sense to have that second line of defense installed on your roof.

Can I use a shovel to remove snow and ice from my shingles?

Yes, but it is not recommended.

Does your company do insurance claims?

Yes, we do many claims and have a great relationship with insurance companies. Ask your insurance adjuster about our great reputation.

Can a homeowner be held responsible if someone gets hurt while working on their property?

If a homeowner hires someone “under the table” who is not enrolled in Workers’ Compensation, the homeowner can be held financially responsible if that person is hurt while working on the homeowner’s property.

My gutter is filled with granules. Is there a problem with my shingles?

Not necessarily. An excessive amount of granules are applied during the shingle manufacturing process to ensure that the bitumen on the roofing sheet is completely covered. It is important to completely cover the sheet with granules so that the bitumen is not exposed to ultraviolet light.

Why do my gutters hold water?

This may be due to settling of the structure or simply poor construction practice. A required build up of sealant at the corners will also be the cause. Check all outlets to make sure they are cleared of all debris.

How many downpipe locations do I require?

Rule of thumb is no more than 40 linear ft of gutter for each down pipe, this will also depend on how many corners are in the gutters. Keep in mind the amount of downpipes is not as important as the size of the opening which supplies the downpipes eg: 1 7/8” vs. 2 3/4”

What are the key difference between Hardie Plank and Vinyl Siding?

Hardie Plank

  • Flame Resistant
  • Fade Resistant
  • Weather Resistant
  • Thickness (Dimensionally Stable)

Vinyl Siding

  • Cost Effective
  • Low Maintenance
  • Ease of Installation (more contractors are familiar with the product)

More In This Section

Download Our Brochure

Download the Lansard Bros. Roofing Brochure